HOSPITALITY PROJECT MANAGEMENT
TRUSTED BY OVER 25,000 OWNERS & OPERATORS
ENDORSED BY INDUSTRY LEADERs at:
JOSH SAPIENZA
UBIQUITOUS HOSPITALITY
Ubiquity Group is a full-service hospitality project management firm dedicated to total brand and community enrichment via a broad spectrum of destination-worthy F&B outlets.
Ubiquity’s Principal Project Manager, Josh Sapienza, has a successful history of opening, managing and re-positioning a myriad of concepts from quick casual to fine dining for James Beard award winning “Best Restaurateur in America” and working with celebrated chefs, developers, investors and owners including members of the “25 Most Powerful Multi-Concept Operators Across The Country” and “The Nation’s Top Restaurants” according to accolades from Restaurant Hospitality, Food & Wine, Bon Appétit, Zagat, Michelin Guide, Travel and Leisure, The Harvard Observer, New York Magazine, Vanity fair, Esquire, Conté Nast and others.
Josh is a pragmatic and creative leader with a keen eye for detail who thrives in high-pressure & high-energy environments. His dynamic approaches to motivate and develop teams is rooted in his ability to teach productive skill sets and develop positive contextual mindsets.
“Whether it’s concept development and culture training for owners or Build-To-Lease outlet creation and systems integration for Landlords and asset managers; Sapienza works equally well independently or as part of a wider senior management team.” - OTA
Our goal is to maximize cash flow, drive traffic and increases asset value above and beyond market rate by empowering operators to create lasting memories for their guests and capitalize on under-utilized assets.
Think of Ubiquity Group as your one-stop hospitality solutions shop - We’ll recruit and train (or re-program) staff, build and coach management teams, audit and implement financial management systems, evaluate and integrate technology packages, develop ancillary revenue centers and even help with the planning and execution for a complete rebranding or repositioning of an existing outlet.
With practical application experience and strategic alliances in: QSR / Fast-Casual, Fine Dining, Lodging, Banquet, Corporate, Independent, Retail, Institutional & other verticals… we bring real-life proven solutions to every project.
Ubiquity Group is built on the basic tenets of hospitality for our client-partners who are committed to developing sustainable concepts and teams that are better than they need to be.
MOST POPULAR services
OUTLET DEVELOPMENT
Assistance with all aspects of concept & site development from asset repositioning to Landlord-owned outlet launches including but not limited to: recruiting, onboarding, training, team building, financial systems integration, menu development, design consulting, service excellence and quickly getting teams up to speed and operating with a concrete and cohesive vision.
Build-To-Lease Concept Development
Financial & Operational Systems Review
New Operational Systems Design & Implementation
Outlet Restructuring & Interim Management
Efficiency Improvement
Hiring / Staffing
Strategic Alliances / Landlord Relations
Asset Repositioning
Tenant Vetting & Onboarding
Hospitality Training & Culture Development
Capacity & Retention Plan Development
Unit Replications / Expansion & New Market Openings
Ancillary Revenue Center Creation
Lease & Contract Negotiation
Policy & Procedure Development / Handbooks
Digital Assets / Websites / Apps
Crisis Management
BrewDine™️
Your plug-and-play implementation of express airport-style mico kitchens & hot food programs for: breweries, cafés, markets, museums, florists/nurseries, limited service properties, dispensaries, gas stations, concert venues and stadiums with little to no extra space or venting.
We’ll develop your delivery-only concept or a f&b component to your property that complements and showcases the location history, concept and target market as well as the existing food and/or beverage offerings…and we’ll do it all while providing the necessary training, operational support and marketing plans for a virtually plug-and-play amenity at a fraction of the traditional large absentee vendor contractual cost.
Elevate Brand Equity
Increase Guest Retention
Build Check Averages & Re-Capture Lost Revenue
Broaden Market Base For Primary Offering(s) / Attraction(s)
Create Family Friendliness
Develop Greater Guest Frequency
Decrease Liquor License & Insurance Liability
Increase Profitability & Lower Operating Costs
STRATEGIC PLANNING
Custom tailored on-site and online programs designed to drive sales and retain guests through implementation of systems, processes and procedures that are imperative to enhancing and maintaining: staff morale, a culture of genuine hospitality, optimized guest satisfaction, direct booking / ordering, predictable revenue streams and exclusive brand equity:
Delivery & Curbside Pick-up Programs
Hospitality Culture Training
Service Standards / Up-Skilling
P&L Evaluation
Budget / Pro Forma Development
Concept & Menu Development
Loss Prevention
Site Selection & Transfer
Recruitment
Contract Negotiation
Marketing
Custom Websites
Strategic Alliances
Inventory & Food Cost Management Systems
Facility Design Review & Adjustment
INTERIM LEADERSHIP
Crisis resolution, chain stabilization, strength identification & development, capitalization of opportunities / underutilized revenue centers and minimization of distractions during restructuring or transitions through:
Evaluations & Assessments
Mission / Purpose Renewal & Re-Training
Owner-Operator Liaising
Deal Structuring
Lease & Purchase Agreement Review
Executive Team Leadership
Organizational Turnarounds & Exits
New Outlet Development
Damage Control
Succession Planning
Onboarding & Orienting New Leadership
Exit Strategies
484.800.1323
ubiquityadvisors@gmail.com
WHAT’s IN A NAME
“The name: “Ubiquity Group” speaks to my belief that hospitality isn’t something exhibited tableside or from behind a front desk.
Genuine hospitality can and should exist everywhere within an organization ...from the curb to the alley. On the phone and online. In every greeting, passing, plating and to-go bag…but most importantly, amongst the staff.
Hospitality has always been less about what we're putting on someone's plate than it is about what we're taking off their plate. It's about anticipating and attending to each individual guest's personal needs so that they are physically, mentally and emotionally freed-up enough to spend more of their time, energy and focus on their company. whether it’s: family, friends, colleagues, traveling companions, work/passion, themselves or just the beauty of their surroundings. In short, I've always seen hospitality as an investment in humanity.
Regardless of the concept, a commitment to that investment should be evident everywhere. Not only in guest-facing interactions but in every interaction a manager has with a member of their team, every interaction employees have with each other and and in any exchange brand representatives have with a vendor, the media or a neighbor. We don’t just implement policies and train skill sets. We teach philosophies and re-frame mindsets.
I believe that building and maintaining systems (from financial management to hiring & training) with a hospitality-based mindset has a direct and measurable impact on what kind of tenants, employees and guests are ultimately attracted to the business and how the business contributes to the community at large.
And it all starts simply by recognizing and rewarding the capacity everyone has, within their designated roles, to facilitate and foster warm, personal and engaging experiences.”
Josh Sapienza
Principal