Old School Scheduling

QUESTION From Jerry in VA:

Guys what's a good method to schedule employees? I'm new at management and I'd like to find the best/easy way to do this.

Appreciate the feedback,

Jerry

 

HH ANSWER:

In the wake of so many digital platforms that handle scheduling like: When I Work, Homebase, Schedulefly, BetterChains and others that showcase their comprehensive integrated apps at every food show from Maine to Las Vegas - some of us prefer to take the "Old School" route.

IMHO- Doing it yourself - or having your manager do it for themselves without the assistance of new technology facilitates a much deeper understanding of PY/YTD/Current Sales Projections and the variables that affect the P&L (specifically - sales, total covers, staff at their disposal and respective budgets.

But the "old school" method isn't for everyone. The number and intensity of the demands put on every GM and Exec Chef are unique to every concept and every property. But for those in favor of Excel documents or Pages documents we have a a couple of templates that work in tandem with one another for you:

 OPERATING STATEMENT TEMPLATE  and SCHEDULING TEMPLATE

Its not that hard to know what's going on in your restaurants and IMHO, relying on an algorithm / computer program only distances a manager from the pulse of their outlet and everything that contributes to that pulse.... then again, I'm old school.

A FEW THINGS TO KEEP IN MIND WHEN SITTING DOWN TO DO YOUR SCHEDULING:

Base pars for the next 2-4 weeks on: previous weeks, previous month and same month last year. Also consider the direct and indirect impacts on traffic that existed PY vs the ones that exist now...e.g., reservations, local events, school activities, theatre, holidays, local competition, surrounding retail, specials you ran/are running, promotions / marketing, coupons and/or GCs issued/sold, weather, % up or down from PY, etc...

Just make sure that when you’re looking at PY, you’re looking at days of the week and not specific dates.

All the Best,

Josh Sapienza

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